Data Protection

Privacy Policy iddompet – Malaysia Player Data Protection

Your privacy is our priority. This policy clearly explains how iddompet collects, uses, stores and protects your personal information — so you can play with confidence, free from concerns about your data security.

Updated: January 2026  |  Applicable to all Malaysia players

Iddompet's Core Privacy Commitments

Six core principles that underpin how iddompet handles every player's personal data.

Bank-Grade Data Encryption

All your personal and financial data is transmitted and stored using 256-bit SSL encryption — the same standard used by leading banks in Malaysia to protect customer transactions.

Data Not Sold to Third Parties

Iddompet never sells, rents or discloses your personal information to third parties for marketing or commercial purposes. Your data belongs entirely to you.

Minimum Data Collection

Iddompet only collects information that is strictly necessary to provide services, process transactions and meet compliance requirements — nothing more.

Privacy Controls in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting the iddompet team.

24/7 Security Monitoring

Iddompet's security system continuously monitors access to personal data. Any unauthorised access attempt is automatically detected and blocked in real time.

Malaysia Legal Compliance

The iddompet Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as the owner of your own personal data.

1 Introduction

Iddompet respects the privacy of every individual who uses our platform. This Privacy Policy explains in detail how iddompet — as the data controller — collects, processes, stores and protects your personal information when you use the website, mobile app and all services provided under the iddompet brand.

We understand that trust is the foundation of the relationship between a platform and its players. When you entrust us with your personal information, we take full responsibility for managing it with care, integrity, and in accordance with applicable laws — in particular, Malaysia's Personal Data Protection Act 2010 (PDPA).

By using the iddompet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us for more information about the options available to you.

This Privacy Policy should be read together with Terms and Conditions iddompet for a full overview of the agreement between you and our platform.

2 Personal Information We Collect

Iddompet collects personal information only when necessary and to the extent required for the stated purposes. The following are the categories of information we collect:

Identity Information

Full name, date of birth, gender, MyKad or passport number — collected during registration and the KYC process to confirm you are a verified individual aged 18 and above.

Contact Information

Email address, mobile number, and residential address — used for account communications, transaction verification, and customer support.

Financial Information

Bank account or e-wallet details registered for deposits and withdrawals. iddompet does not store credit card numbers directly — all card processing is handled through certified payment gateways.

Platform Activity Data

Game history, transaction records, game preferences and usage patterns — used to improve our services and detect suspicious activity.

Technical & Device Data

IP address, browser type, operating system, device model, and log data — collected automatically for security purposes and platform technical improvements.

3 Purpose of Use of Your Personal Information

Iddompet uses the personal information collected for the following purposes:

  • Verifying your identity and age during registration and the KYC process.
  • Processing deposits, withdrawals and all financial transactions on the platform.
  • Maintaining and managing your account securely.
  • Sending important notifications related to your account, transactions and security.
  • Verifying customer support requests and resolving disputes.
  • Meet legal obligations including AML (Anti-Money Laundering) and KYC requirements.
  • Detecting and preventing fraud, account abuse and illegal activity.
  • Improving the platform, services and overall user experience.
  • Sending relevant promotional information — only with your consent.

You can withdraw consent to receive marketing communications at any time through your account settings or by contacting the iddompet support team.

4 Disclosure of Information to Third Parties

Iddompet does not sell, rent or disclose your personal information to third parties for commercial or marketing purposes. However, in certain situations, your information may be shared with the following selected parties:

  • Payment service providers — to process deposits and withdrawals securely.
  • Identity verification service providers — to complete the required KYC process.
  • Licensed game providers — only to the extent necessary to provide gaming services.
  • Relevant authorities — when required by law, court order or to prevent financial crime.
  • Technical infrastructure service providers — bound by strict confidentiality agreements.

All third parties who receive your information are required to meet the same or higher data protection standards that iddompet adheres to. We do not use your data for any purpose outside the scope stated in this policy.

5 The Security of Your Personal Data

Iddompet continually invests in security infrastructure to ensure your personal information remains protected at all times. The technical and organisational measures we implement include:

  • 256-bit SSL/TLS encryption for all data communications between your device and iddompet's servers.
  • Passwords are stored using one-way hashing algorithms that cannot be decrypted.
  • Role-based access control — only authorised staff can access specific data.
  • Real-time security monitoring to detect unauthorised access.
  • Regular security audits by independent third parties.
  • Clear, well-practised incident response procedures to handle any data breach.

While iddompet takes all reasonable precautions, no system can be guaranteed 100% secure. We encourage you to further protect your account by enabling 2FA and using a strong password.

6 Cookies & Tracking Technologies

The iddompet platform uses cookies and similar tracking technologies to enhance user experience and platform security. The cookies we use fall into several categories:

  • Essential Cookies — required for core platform functions such as login and session management. Cannot be disabled.
  • Performance cookies — collects data on how you use the platform to help us improve it.
  • Functional cookies — saves your preferences such as language and display settings for a better experience.
  • Security cookies — helps detect and prevent fraudulent activity and unauthorised access.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the iddompet platform.

7 Data Retention Period & Deletion

Iddompet retains your personal information for as long as needed to fulfil the purposes stated in this policy, or for as long as required under applicable Malaysian law.

  • Active account data — retained for the duration of the active account plus 7 years after account closure for legal compliance purposes.
  • Financial transaction records — retained for a minimum of 7 years in accordance with anti-money laundering legal requirements.
  • Technical log data — retained for 90 days to 12 months depending on security requirements.
  • Information collected during KYC — retained for the period specified by the relevant regulatory authority.

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with industry-standard procedures.

8 Your Rights as a Data Owner

Under the Malaysia Personal Data Protection Act 2010, you have the following rights regarding your personal data held by iddompet:

Your Rights Description How to Use It
Right of Access Request a copy of the personal data we hold about you. Account settings or support email
Right to Rectification Correct information that is inaccurate or out of date. Account profile or customer support
Right to Erasure Request data deletion when there is no valid basis for retention. Written request to iddompet
Right to Restriction Restricting data processing under certain circumstances. Contact the iddompet support team
Right to Portability Receiving your data in a reusable format. Request through official channels
Right to Object Object to processing for marketing purposes. Account notification settings

To exercise any of the above rights, contact the iddompet privacy team via live chat or email. We will process your request within 30 business days.

9 Children's Privacy

The iddompet platform is not intended for individuals under 18 years of age. iddompet does not knowingly collect personal information from children or minors. Should iddompet determine that personal information of someone under 18 has been collected without proper age verification, the account will be closed and the relevant information will be deleted immediately.

Parents or guardians who believe their child may have registered on the iddompet platform are urged to contact us immediately so that appropriate action can be taken.

10 Amendments to the Privacy Policy

Iddompet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data practices, legal requirements or service improvements. All amendments will be published on this page with a clear update date.

For material amendments — those that significantly affect your privacy rights — iddompet will notify you via an in-platform notification or email to your registered address within a reasonable period before the amendment takes effect.

We recommend checking this page regularly to ensure you are always aware of the latest version of the iddompet Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how iddompet handles your personal information, please contact us through the following channels:

  • Live chat on the iddompet platform — available 24/7 for all enquiries including privacy matters.
  • Email the privacy team: [email protected]
  • General support email: [email protected]

The iddompet team is committed to responding to all privacy-related enquiries within 5 business days. For formal data rights requests, a full response will be provided within 30 business days in accordance with Malaysia's PDPA requirements.

iddompet takes every privacy complaint seriously. If you are not satisfied with our response, you have the right to refer the matter to the Malaysia Personal Data Protection Commissioner.

Iddompet's Privacy Commitments at a Glance

256-bit SSL No Data Sales PDPA Compliance Controls in Your Hands 24/7 Monitoring Integrated KYC Secure Storage GDPR Aligned

Confident in Your Data Security?

Your privacy is fully protected at iddompet. Register today and enjoy over 1,500 games on a platform that cares about your data security as much as you care about your wins.

Your data is protected · 18+ only · Play responsibly

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